Now Hiring: Customer Service Representative ??
Location: Liberty Collision Centers - 940 E Franklin St, Centerville, OH 45459
Status: Temporary | Full-Time

Are you someone who thrives on delivering top-notch customer service and enjoys a fast-paced work environment? Join our team as a Customer Service Representative and play a key role in creating a positive first impression for every customer who walks through our door—or calls in for assistance!

What You’ll Do:

• Be the friendly first point of contact—greeting customers in person and over the phone with professionalism and warmth.

• Answer incoming calls promptly (within two rings!) and direct or resolve inquiries as needed.

• Assist customers with questions, paperwork, and insurance information.

• Coordinate with estimators and the operations team to ensure a smooth customer experience.

• Schedule tow services, arrange rental cars, and maintain a clean, welcoming front office.

• Collect payments, manage customer files, and keep our office supplies and calendar in check.

What We’re Looking For:

• High school diploma or GED required.

• Minimum of 1 year of customer service experience—automotive industry experience is a plus!

• Strong communication skills, professional attitude, and attention to detail.

• Tech-savvy and comfortable using computers.

• Ability to stay calm and supportive when customers are under stress.

Why Join Us?

You’ll work in a collaborative environment where your role truly impacts the customer experience. If you enjoy helping people and keeping things organized, this could be the perfect short-term opportunity for you!

This position description is intended to be dynamic and subject to change. Position requirements and essential functions may be altered from time to time based upon the needs of the organization and department. This position may be required to execute special projects or other related duties on occasion.